Changing Culture of Merged EntityThe Client: Our client, a local corporation, had merged with another local entity to expand their customer base and geographic reach. The...
Organisation Design to create a Customer Centric CultureThe Client: Our client, the regional headquarters of a multinational corporation (MNC), initiated a global effort to elevate customer...
Giving Relevance to Mission and VisionThe Client Our client is a key government ministry. The Challenge Our client chose to review their Mission and Vision statements to...